The answer is a bit complex, but simply put, we are a preferred out-of-network provider. We are happy to look up your benefits, go over them with you at length, and file claims for you.
The difference is the insurance company pays you directly after we submit that claim. We often get asked why this process is different than some other offices and our response to that is because we want to be different.
Often, insurances dictate pricing, products, and markups. We want to make sure our pricing is transparent and fair. In lots of cases, offices elevate retail frame costs to cover the “discounts” insurances say they provide. An example would be a $200 frame at one office with a discount of $50 off would already be $150 here.
We offer all-inclusive pricing. Instead of worrying about copays or “upgrades” that sometimes can get overwhelming, we keep it simple. So, while insurance may “cover” a standard progressive but have higher copays for custom-fit lenses, anti-glare, scratch coating, or thinner lenses, we have packages that include all of these at no extra cost to you.
Making you feel welcome and comfortable is the foundation of our practice. We want to make sure you have as much time as you need to ask questions, learn about your eye health, and feel confident with that perfect pair of eyewear. While insurance is a great thing, it often can limit providers with the time they can allow for scheduling. We also apply transparent pricing to our exams, making sure you get the most accurate exams with no hidden or extra charges. Insurance companies often word their plans as “covered exams” but if you wear contacts there is an extra fee for that. Digital photos? Extra charge. Diabetic exams? More fees. Not here.
By the time you factor in your premiums and the extras, it may end up costing you MORE than you’ve saved and, in a lot of cases, more than us. With open enrollment and the new year coming up quickly, do the math and consider the quality. It may be costing you more than you’re saving.